Your 100% satisfaction is very important for us. If a product gets damaged or was faulty upon a delivery - we offer 100% refund. Timing: we have a 15-day Return & Exchange Policy, from the day item was received.To be eligible for a return, item must be unused, undamaged and accompanied by proof of purchase.For returns, please email
info@thenerdbae.com with the subject 'Returns' and include your order number, name and the reason for the return.We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
